The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. The report found the repair centre's ability to handle calls was deemed 'critically low'. E6 2JA. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. You can also include claims for loss of earnings and care costs if necessary. Employer Est. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. <> Information, Advice, Services and Support - Gateshead Local Offer SEND Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. Gateshead pensioner 'shocked' at council's repair works on his home of We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. Unfortunately, this job posting is expired. Are you a Council or Housing association Tenant with housing disrepair issues? As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . If we miss an appointment and we didn't contact you, please contact us. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Section Manager - Repairs - Gateshead Council - North East Jobs Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Internal deterioration such as damage to carpet, walls etc. 1 0 obj The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. This makes sure that everyone is treated fairly. However, the contractor will not ask you for any money when they call. Your Employees Portal - Gateshead Council 27,852 - 30,151 a year. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Gateshead council tenants wait almost a month on average for repairs We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. about Our Customer Scrutiny Panel needs you! For further information please contact the Involvement Team by: Civic Centre Were delighted that you want to come and work with us. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of % A public consultation on the future of Gateshead Council's Leisure Services has commenced. Some of these jobs need to be inspected before the contractor can start the work. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. News - GO Gateshead Time to have your say on the future of our leisure service. We hope to reschedule these eventsat a later date. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Home Group | Watergate Court, Gateshead We encourage our people to think differently, do the right thing and be innovative. Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com Connected Voice are collating information about support across Newcastle and Gateshead. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. All rights reserved. Gateshead Council aims to complete the backlog by late March next year. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Our housing offices are currently closed to the public. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. We have guidelines on how long different repairs should take. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Work continues to address 3,000 Gateshead Council property repair backlog Office 3750 There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Gateshead, England. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Council residents in Gateshead waiting nearly a month for house repairs Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. stream We will tell you in advance when any work like this will happen. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. Some work to your home is done as part of a planned maintenance or investment programme. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Gateshead Council 4.0 . Always ask to see this card before letting anyone into your home. Failure to do so could give you grounds to make a council house disrepair claim against them. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. If this is not possible, we will replace with the items we hold in stock. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period.
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