Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. Hilton Galveston Island Resort | Visit Galveston This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Disregard the negative comments. This is the version of our website addressed to speakers of English in India. They also have a very nice covered patio with several tables that get a little closer view of the water! We loved everything about it. Both my wife and I had the mixed grill, filet steak, lobster tail, jumbo shrimps wrapped in bacon served with asparagus which was unbelievable. The following areas are affected: Renovation work will only be conducted during business hours. Which languages are spoken by the staff at Hilton Galveston Island Resort? Then we had to decline the first food served to us because it was not what we ordered. We have stayed there for the last 7 years during spring break. Other highlights include a poolside bar, a sauna, and a terrace. Their amazing crab balls are just 5 bucks during happy hour, mon-fri, 4-7. We verify reviews to ensure the traveller booked with Expedia Group. The handle came off on the faucet but it was not too big of a deal to screw it back on, just a bit startling lol. I will personally follow up with our housekeeping team. Okay so the brunch was very." more 4. Nearby attractions include Galveston's 61st Street Fishing Pier (0.7 km), The Seawall (0.4 km), and Flower Garden Banks National Marine Sanctuary (1.0 km). 3. Find tiki-inspired Longboard by the pool for beers, wines, cocktails, and light bites. Wonderful food and drinks but none of us needed the added aggravations. Hilton Galveston Island Resort is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Topped it off with some nicely done bread pudding.A good, but fairly expensive meal.More, Just had a late lunch here on a Thursday! The kids meal is generous. Waitress was great , totally not her fault. Hilton Galveston Island Resort in TX - Priceline.com The policies listed are provided by the property. Chef Joe is a wonderful part of our leadership team and is always focused on providing great food and service to our guests. Area: 348 sq ft, Occupancy: 70 - 320 Everything seemed to be an effort. The pool is a great size and a big section for kids to play and on the other side a, The kids love the pool and the slides as well as being able to walk to the beach, and. In Room Dining Dine in the comfort of your room as the meal is prepared and delivered for your convenience. I have some hometown friends coming to visit on Memorial Day weekend and although I felt it was a long shot, I spoke with the front desk - Brandon - to see if I could get accommodations so close to the holiday weekend. Both the Mahi and the snapper were perfectly prepared. What food & drink options are available at Hilton Galveston Island Resort? Parking good. DoubleTree by Hilton Hotel Galveston Beach (TX) - tarifs 2023 - Tripadvisor Sorry for the delayed response.We've been on a road trip. They will confiscate it. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. 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Room service was good, too. This is the version of our website addressed to speakers of English in South Africa. Thank you once again for your business, and comments, and we look forward to making this right. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,. This 3.5-star hotel has 239 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Wonderful food and drinks but none of us needed the added aggravations.More, Kevin was amazing. I would highly recommend. After contacting the manager, they told me that their executive rooms were under construction and they could only move me to another room that was the same as the room I was in - less the tiny balcony that the air conditioning exhaust blew on and the balcony above leaked on (which was hours after my group had taken all our items to this room). The cleanliness of the hotel and the hospitality of our associates is very important to me. Share. Everyone was friendly and helpful. Our waiter Carson was also great. The drinks were good. Does Hilton Galveston Island Resort offer free cancellation for a full refund? Please feel free to reach out to me directly to provide any additional feedback, as I always welcome the opportunity to "Make It Right".Jeremy Bukac(409) 744-5000 ext 705. 2.9 miles from The Seawall. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. Breakfast Buffet - Review of Hilton Galveston Island Resort, Galveston What we received was so much more. Enjoy laid-back ambiance with comfort food classics at Blakes Bistro. When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. Also had dinner on site there and dinner was also great! This was a wonderful dining experience. Are there restaurants at or near Hilton Galveston Island Resort? Note: None of the executive suites have balconies and I did not get a great gulf view because it was mostly blocked by the pool buildings. We look forward to you visiting in the near future. Our server, Jaylan, was attentive, but did not hover. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Pool bar was not open. We appreciate your business and we look forward to you visiting in the near future. The adult meal was sufficient. We will be back! Best wishes! What did people search for similar to restaurants near Galveston, TX? We had a table by the window with a fantastic view of the gulf! On-site restaurant Outdoor pool Fitness center Pet-friendly rooms Business center; Locations / USA / Texas / Galveston Hotels / Hilton Galveston Island Resort / . Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Book Hilton Galveston Island Resort, Galveston on Tripadvisor: See 3,655 traveller reviews, 1,080 candid photos, and great deals for Hilton Galveston Island Resort, ranked #10 of 58 hotels in Galveston and rated 4 of 5 at Tripadvisor. The hotels largest meeting room is 3,500 square feet. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Expectations rarely meet expectations. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . Guests are provided with hand sanitizer and masks are required in public areas. There is no hard book of directories of services. But this time we noticed the following: - renovation was going on and that was nowhere announced, also no in booking process. (Do they search your room?) . I can't wait for them to host Plezzure Island 2017; they were all just so awesome! We were only passing through on the way for our cruise but definitely want to come back and spend more time! I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. We were seated immediately upon arrival. Great if you like everything breaded fried, less so if not. Having to wait for a table is not unexpected so we sat down at the bar. After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. They don't have even 1 vending machine. No view of ocean and could only see parking lot. Its perfect for grabbing the attention of your viewers. The only complaint I have is it was a whirlwind weekend and we didn't get to enjoy the hotel or beach as much as we would have liked. Area: 1,380 sq ft, Occupancy: 12 - 44 Electric vehicle charging is available. Property Features. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Please see our partners for more details. Book Hilton Galveston Island Resort in Galveston | Hotels.com The stay was not good. We really enjoyed the gumbo and salad. We strive hard to provide a consistant product with exceptional service. The cruise port was located on Galveston Island, so it was a natural choice to select a pre cruise hotel located on the island.We chose Hilton Galveston Island Resort because of its proximity to the cruise port. There are not enough words to describe his kindness. The room, the food, staff and location were superb. Service was exceptional. What are some highly rated restaurants near Galveston, TX? These are the best restaurants with outdoor seating near Galveston, TX. He will take great care of you.". Polite, prompt, friendly and cheerful. My mom had the seafood platter and I had the fish tacos. Plus with several restaurants within walking distance, youll always find something tasty nearby. If I was drunk then put me out and not serve me atall. pancakes Dishes po' boys meat steak & eggs rich gumbo gumbo salmon salads salmon kare-kare You may explore the information about the menu and check prices for Palm Court by following the link posted above. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. Self parking costs USD 15 per night. I hope you and your family join us again whenever your travels bring you back to Galveston! Claim your listing for free to respond to reviews, update your profile and much more. We were greeted right away. Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. In fact it says if its found in your room, what? Go eat at Long John Silver's for 10.00 instead of 60.00. Guest services this evening was very unhelpful although the sweet lady did have a great smile, I was told housekeeping would bring me a guide but that was not the case. Area: 43,200 sq ft, Occupancy: 1030 - 1660 Great food, doesn't deserve bad comments by Karen. We enjoyed and we dont mind coming back here. We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. What's the area around Hilton Galveston Island Resort like? When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. The drinks were on point. 77550. This trip was no exception. From recommending a fantastic local restaurant to assisting with a failed key card, he went above and beyond. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Other highlights include a poolside bar, a sauna, and a terrace. The Lobby Bar is the perfect spot to indulge in a tropical drink and a light snack. Between the Hilton and the San Luis next door, I would stay at the Hilton again because it's a better value (even if I wasn't using airline miles to cover the room), but it has easy access to some of the great restaurants on or near the San Luis/former Ft. Crockett grounds. We complained of the noise and Peggy right away put us in the tower in a brand new renovated room that was beautiful. came with a prior side. Our talented team of culinary artisans pay careful attention to the ingredients we use in every dish, ensuring that they are the best quality around. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. All staff were friendly and accommodating. This property advises that enhanced cleaning and guest safety measures are currently in place. The Hilton Galveston Island Resorts guest rooms offer elegance, comfort and either a private balcony or a stunning Gulf view. I did not have happy hour at this visit, but in the past I have. What is there to do at Hilton Galveston Island Resort and nearby? The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. Another member of our party stayed at the hotel and called in an order. Will stay at different hotel next year. It bothered me to see how strict the written rules that were posted were worded about bringing in food or beverage from outside of the hotel. Note: your question will be posted publicly on the Questions & Answers page. Additionally, if you only have the opportunity to catch up on TV when youre away from the duties of home, I still havent figured out why theres no small show time or movie channel booklet, or any kind of guide whatsoever that tells you whats on TV. My friends hosted an event there this past weekend (Plezzure Island), and the staff was more than willing to help us with anything we needed. - when checking in we were alone, but had to wait 5 Minutes till the lady,was finished sorting coins. Atmosphre and personality, not there. Yes, Hilton Galveston Island Resort does have fully refundable room rates available to book on our site. Flower Garden Banks National Marine Sanctuary. Thank you so much for your kind words about the hotel staff. Please see our partners for more details. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. Disregard the negative comments. It was frayed and worn. Came in prior to a cruise. Chef Joe took great care of us! I have spoken to the management and I have been told that resolution has been offered to you for any inconvenience during your stay. Save. Then after staying the night, the next morning a cup of coffee will cost you $3.00. Steakhouse Galveston Booked 28 times today At Number 13 Prime Steak and Seafood we believe in creating a unique experience for every guest. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Thank you for your kind words about the hotel and staff. Area: 3,400 sq ft, Occupancy: 2950 - 4700 Room types may vary. He is a great asset to our team! We would definitely stay here again. larasV1297ZN,Thank you for your kind feedback! Add a photo. Get quick answers from Landry's Prime Seafood & Steaks staff and past visitors. Must mention excellent waitress Nancy and her trainee Oksana. When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. The location and comfortable guestrooms get great marks from fellow travelers. Definitely would return. LANDRY'S PRIME SEAFOOD & STEAKS, Galveston - Restaurant - Tripadvisor Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. My mom and I stayed here April 21-23 to attend a bridal shower in Bolivar and we had a WONDERFUL time. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. This is the version of our website addressed to speakers of English in the United States. The entire staff is wonderful at this hotel. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Quality and price not impressed. Got a question about Hilton Galveston Island Resort? The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. We stopped at the bar after and yet again GREAT service from Duke. Landry's Prime Seafood & Steaks is rated accordingly in the following categories by Tripadvisor travelers: Both my wife and I had the mixed grill, filet steak, 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. Pool is nice but weather wasnt the best. Highly recommended and would definitely eat there again. I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. A few minutes later, someone came on the phone and took her order which her husband picked up without issue. Great place to stay and location. Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. Thank you both. Save. Horrible management, horrible food. Is parking available at Hilton Galveston Island Resort? After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. The price of the room approximately $180.00 was well over priced for the room. And management, I am sure you will read this and for that I appreciate that someone has taken the time to review these reviews. Are you sure you want to delete this question? Starbucks and other favorite breakfast spots in Galveston. The pool bar was nice - although it is small. Review. Every effort will be made to minimize noise and disturbance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more, You seem to have JavaScript disabled. After the cruise, they say it runs every 30 min. Regarding complaints about the staff, I had a very different experience--I thought they were great! The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! Meeting space, a fitness center, concierge, and free Wi-Fi and on-site parking are other highlights. My son had requested room with balcony, didn't get it. Blake's Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Occupancy: 1 - 12 Save your money and stay at a motel/hotel that lets you park for a week. A 24-hour front desk, concierge services and a gift shop are provided. The morning restaurant staff was so helpful, and made us all laugh during breakfast! That bothers me and Im not even a drinker. Service was slow, yet everyone in our party was charged 18% gratuity. Staff were all wonderful from the front desk, porters to waitress. The food was phenomenal and fresh. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. Atmosphere was nice, we sat in a booth. Hilton Galveston Island Resort 5400 Seawall Blvd., Galveston, TX ( Directions) | Phone: (409)744-5000 | Website | Book Direct About T hink breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool - cocktail in hand. Wtf. I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. Love that I discovered that option. This is a review for restaurants near Galveston, TX: "From the moment we parked, we were greeted by the manager Joey who escorted by 86 year old mother and 90 year old aunt into the restaurant. However, the AC fan noise was so loud we couldn't hear the TV without elevating it to a near 90 sound level. A 24-hour front desk, concierge services and a gift shop are provided. Expectations were not met and the staff clearly let you down and making your stay a great one. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. They are renovating in their back tower so maybe eventually theyll get to this. What are some of the property amenities at Hilton Galveston Island Resort? He was very helpful and he was diligent about meeting my requests and was able to get my reservations made quickly and efficiently. We will be back again courtesy of Chef Joe. My husband had the fried onions & jalapeos and I had a dinner salad. Bass music from pool party was deafening even on the 10th floor. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. You wont be sorry. Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. We appreciate your business and letting us know what a great job we are doing. Expectations rarely meet expectations. Chef Joe took great care of us! Upgrade to an executive room or suite for upgraded amenities, more space, and exclusive access to the Executive Lounge with added benefits, including complimentary breakfast. There are several wonderful restaurant within walking distance, but Landrys (located next door) is clearly the place to go.If youre searching for a nice place to stay prior to, or after your cruise you cant go wrong with the Hilton Galveston Island Resort. I would like to name an exception employee. You stay at a nice hotel and park securely for free. Tripadvisor performs checks on reviews. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. View the. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. Main content starts here, tab to start navigating. Definitely will not stay there again. Tommy with the valet service went above & beyond to make our stay excellent! Great service at check in. Hearsay on the Strand 495 American (Traditional) Cocktail Bars Salad $$ " Easter brunch was wonderful. Thank you Peggy for such a wonderful hotel experience! Hilton Galveston Island Resort - Oyster.com They assisted with luggage, and took us directly into the hotel to the most incredible front desk employee by the name of CARLTON!Carlton was professional and pleasant. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. Excellent Service at Palm Court Restaurant - Review of Hilton Galveston Crazy expensive for the condition of the hotel. I am so sorry that you had a poor experience at the Hilton. Another member of our party stayed at the hotel and called in an order. Menu at Palm Court restaurant, Galveston Are any cleaning services offered at Hilton Galveston Island Resort? We had a wonderful view of the gulf also. Thought I was drunk.???? Our room was nice, clean and comfortable. Add a photo. Hotel staff was very nice and always said hello/spoke when seeing us. Once again we apologize for any inconvenience and we appreciate your comments in making out hotel and service better.