WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. fly-tipping, abandoned vehicles,dog fouling, etc. Report a missed bin. within the council for the purpose of responding to your request. processing is being conducted relying upon the legal obligation placed Ashford Borough Council - Formal Complaint Council accepts no responsibility for loss or damage to any hardware, We also encourage all residents to compost their garden waste at home wherever possible - you can produce your own compost by using organic kitchen waste and waste from the garden and Ashford residents can now get great deals on composting equipment at www.getcomposting.com. You are entitled to cancel the service within 14 working days of subscribing, and receive a full refund, if you have not already received a collection. A site to help anyone submit a Freedom of Information request. Advice about green, blue and food waste bins for new housing developments, including how to buy a set if your developer doesn't provide them. Please be aware that if you move address within the Ashford borough and you wish to continue with the service, you will need to take your garden waste bin with you to your new property after notifying us. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. Book a bulky or electrical item collection. Latest News. processing your personal data. County Council, Room 2.87, Sessions House, County Hall, Maidstone. Kent County Council (KCC) maintain roads and travel in Kent. If the council alters the collection day, we will provide notification to customers at the earliest opportunity. If containers are over-filled or over weight it is the customers responsibility to remove the item(s) prior to the next collection. The garden waste service operate on a rolling year basis. This Precautions have been taken to ensure that this is a virus free message After a missile attack on the warehouses of the tank brigade, smoldering ammunition began, their explosions and scattering are possible, the press service of the Krivoy Rog City Council reports. For handy tips and advice, download our Garden Waste Leaflet 2015 [pdf] 2MB. Each household can apply for up to eight containers. 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For more information on your data protection rights or on how to contact our data protection officer, please visit the data protection pages on our website at https://www.ashford.gov.uk/transparency/information-rights/privacy. Due to the weather, we have not been able to provide a full waste collection service this week. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. Report or check a refuse or recycling problem - Dartford Borough Council Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. If your property cannot accommodate wheeled bins, please contact us. To make a complaint, please complete the form below. and a limited company (03277032). How to report a missed bin. FOI Requests, For other information related to local elections on 4 May, visit our dedicated web pages. ), Contact us (there is the option to create an account, so all correspondence will be in one place and both are trackable and accessible 24/7). You must report it before midnight on the next working day. The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. Only loose garden waste can be disposed of in the garden waste container. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. If you have submitted a report to us via our report it system, you can track its progress. Entry without booking is not permitted. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. named addressee (or authorised to receive it for the addressee) you may The following items cannot be disposed of through the garden waste service: large branches (greater than 10cm in diameter), soil, stones, gravel, rocks, rubble, plastic plant pots or trays, or any other household waste. We provide commercial Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 - The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020 - The average weekly and . Run by Volunteers and powered by Alaveteli. If your bin was too full, or had items we dont collect in it, well have left you information and advice on a bin hanger. Resistance or Panic? What is happening in Ukraine on February 24 You cannot carry waste into the site on foot. Celebrate the Coronation of His Majesty King Charles III News. If you have an account you can log in and select 'New Requests' to submit your collection request. copying or disclosure is strictly prohibited and may be unlawful. [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data Complete our online form to sign up for regular email updates from the council. The cost is in line with the lowest charges of other authorities in the county. Make a complaint about a food business or product if you are unhappy with food hygiene standards. Containers are used at the Customers own risk. Last updated on 24/04/2023. If we have told you that something would be done, but it hasnt been done or is taking too long. Waste Collections Update - Tuesday 13 December. Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Therefore, if a gardenwaste bin isplaced outside a property that has not registered for it, will not be emptied. Report missed bin collections Make payments online (e.g. No it is completely up to you if you want to register for these collections. Report a missed bin. Gardenwaste collectionsare not a statutory service for localcouncils to provide. (05798215). Report a missed bin; Garden waste; The BIG Ashfield Spring Clean 2023; Bulky waste collection. You can check which bin is due for collection in the bin collection calendar. What should you do if you are a business? The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. We'll remove your brown - or black-lid bin after you cancel the collection with us. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. Bins, Littering and the Environment - Bins - Swale We don't give refunds even where you cancel part-way through the season. If you need to cancel your booking or wish to make any alterations to the items listed, you will need to contact us on 01233 331111, two working days before your collection date. telephone: 0800 183 84 84. Unless you are the ---------------------------- This e-mail , including any attachments, is Cobbs Wood Industrial Estate Brunswick Road Ashford TN23 1EL. Any other changes to your circumstances including name, bank account, and email address must be reported to Ashford Borough Council. For more information about your data protection rights please see the software or data resulting from this e-mail If you have received this Current customers may request an additional container(s) at a cost which is a pro-rata amount up to their next renewal of their current service. Bin collection calendar; What goes in this bin? Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. If you no longer want to have your garden waste collected contact us: email environment@ashfield.gov.uk. Bins, waste & recycling. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or force majeure without prior notice and without customer refund in these circumstances; the service will resume as soon as conditions allow. Information on how to book a large item collection and which - Ashford We use cookies to improve your experience and improve our services. Complete the form below to report your missed bin. Household waste recycling centre. Report missed bin collection - Bedford Borough Council Data Protection - Ashford Borough Council is the data controller for any Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Did you know you can view and comment on planning applications on our website? Prior to complaining all previous missed incidents must have been reported to Ashford Borough Council. Where a container has been presented correctly but has been genuinely missed by the crew, the customer reports a missed collection and leaves the container out so that the crew can easily get to it. We will collect large household items such as: furniture, white goods and electrical appliances. (See Reporting Problems within this document). It won't be considered a 'missed bin' unless all of these apply. Are you using a mobile device? Your donations keep this site and others like it running. Councils data protection pages which can be found at Your Ashford BC on the App Store Unfortunately, due to the continued presence of ice, which poses a safety risk to our crews, and the number of households we could not collect from on Monday 12 December, we will not be returning to these areas this week. Report a missed bin collection - GOV.UK For more information about your data protection rights please see the These include making an application, making a payment, or reporting something. If you bins are not collected on your collection day, when safe to do so please take your bin back in, and present again on your next refuse collection date (w/c 26 December). Help us protect your right to hold public authorities to account. ---------------------------- This e-mail , including any attachments, is You will also be able to report stolen bins online in the near future. Donate and support our work. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. You can let us know about missed bin in these ways. is a registered charity in England and Wales (1076346) All food must be removed from fridge/freezers. Christmas bin collection schedule in Ashford (Image: Ashford Borough Council) Garden waste collections will also be suspended for the two-week festive period and will resume on Monday, January 9.
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