no warranty coverage and I'm a student so I'm really trying to salvage the situation. Due to this configuration, you have to target Disk2 or Disk3 instead of Disk0, depending on the device and whether an SD card is present. [!TIP] Figure 6. chkdsk C: /f /r /b /x /v Odeslat a . I severely leaning towards bad drive, unless anyone else has any ideas. To boot your device from the USB stick follow these steps: a. Securely Wiping a Microsoft Surface using the Microsoft Surface Data Eraser Turn off your Surface device. Create a Surface Data Eraser drive, and then start the device from that drive. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. method 1 Microsoft Surface Data Eraser is periodically updated by Microsoft. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Reply NDLunchbox Additional comment actions Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. To continue this discussion, please ask a new question. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. Already on GitHub? Select Yes to continue erasing data on the Surface device. Does my Surface use removable media to store data? Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired select partition 1 To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. I've tried installing this Microsoft Drive Eraser tool on two different computers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Data Eraser was unable to locate the drive as well. Step 5: The tool automatically shows your USB drive. ]LOG]!>
To boot your device from the USB stick follow these steps: a. is my ssd dead? : r/Surface - Reddit This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Does Microsoft wipe the data from my Surface? [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Note that you need the 64bit version. When the Congratulations screen is displayed, you can eject and remove the thumb drive. USB thumb drive selection. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. b. Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. active Step 3: Turn on the Surface device and boot from the bootable USB connected to it. Figure 1. Select X to close Microsoft Surface Data Eraser. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. The Microsoft or Surface logo appears on your screen. @RAJU2529 thank you for your quick help :) Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. Prepare a Surface device to be sent for repair. d. Release the Volume Down button. When I go to build on the USB thumb drive it fails after 5%. The text was updated successfully, but these errors were encountered: @jaxne . See Recovery options in Windows 10 for more information. See Recovery options in Windows 10 for more information. @jans-at Today just now i successfully created a bootable iso file for 64bit. ]LOG]!>
If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. @jans-at [LOG[################################################]LOG]!>
Press and hold the Volume Down button. @DanRev0519 . Turn off your Surface. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. Most Surface models don't have removable storage media. Flashback: April 28, 2009: Kickstarter website goes up (Read more HERE.) If I need to send my Surface in for service, what should I do to ensure the privacy of my data before sending in my Surface device? Storage spaces drives are virtual, so they are listed after physical drives. Microsoft Surface Data Eraser (Surface) - Surface clean [!TIP] Boot your Surface device from the Microsoft Surface Data Eraser USB stick. This really helps out :). 2. Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa. b. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). using windows 10 adk and winpe adds on files. For example, if you are using Microsoft Deployment Toolkit, you can change your task sequence "Format and Partition Disk (UEFI)" step to change Disk Number to 2, or change the Disk Number to3if a SD Card is present. Wiping the drive of MS Surface before disposal : r/sysadmin - Reddit d. Release the Volume Down button. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. Step 2: Connect a USB flash drive that you want to use as a bootable USB to delete data from the Surface device. There are plenty of applications around to securely erase data from Windows PCs. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Create a Surface Data Eraser drive, and then start the device from that drive. @jaxne. Press and hold the volume up button. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. ***> wrote: Yes sir it worked very well as it was intended.Thax very much sir. Surface Data Eraser - Unknown disk drive manufacturer Trying to decommission a couple of old Surface Pro's. I downloaded the tool today from this location: https://www.microsoft.com/en-us/download/details.aspx?id=46703 When I boot to the Eraser I get a command prompt window which reports: Unknown disk drive manufacturer. If you have suggestions related to this documentation, please let us know here and we will submit them for review. Any additional suggestions would be great. 1. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. I've been doing help desk for 10 years or so. Sfc /Scannow Doesn't show anything besides settings toggles. This topic has been locked by an administrator and is no longer open for commenting. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. onedrive link @RAJU2529 Thanks. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Booting the Microsoft Surface Data Eraser USB stick. DISK0 not found when you deploy Windows on a Surface device that has If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. A bare metal recovery (BMR) image states "There was a problem recovering your PC" or reports other errors when you try torestore the BMR image. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. downloading link for few ARM64bit surface pro devices Storage spaces drives are virtual, so they are listed after physical drives. Complete the Microsoft Surface Data Eraser USB creation process. also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Are you sure you want to create this branch? Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. The Microsoft or Surface logo appears on your screen. Read the software license terms, and then close the Notepad file. Cookie Notice Microsoft Surface Data Eraser is periodically updated by Microsoft. Both USB thumb drives are new. Diskpart doesn't lend much help unless there's a command I'm missing - list disk shows nothing. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. I don't think anything crucially private or important is on it. This turns off phone protection and erases all the data on your Surface Duo. Figure 4. https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Continue to hold the volume-up button. Is it the size of the drive? If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. And you can use Seagate tools which works with all makes of drive and provides a USB stick to check drives,https://www.seagate.com/gb/en/support/downloads/seatools/ Opens a new window. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? Repurpose a Surface device for a new user. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. You are unable to use the GUI to create a new partition or drive. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. The following Surface devices that have1TB drive configuration and use a single solid-state drive (SSD) are not impacted by this issue. [LOG[## Possible Cause: Missing Storage Driver. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 @DanRev0519 . The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. and our Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. I was able to run Surface Data Eraser per MS support, but it failed to locate the drive as well. select disk 4 ( select usb pen drive no 4 ) When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. [LOG[################################################]LOG]!>
Just now download that tool and then i installed on NON-Microsoft surface device successfully. b. Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. my surface book 2 is stuck at windows logo (is it called boot loop?). The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. The USB 2.0 drive works without any issues. Microsoft doesnt have notification capabilities at this time. There's not information online I can find on this either. I wish the Failure would tell you what the hell it failed for. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. c. Press and release the Power button. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. @RAJU2529 yes correct. The Microsoft or Surface logo appears on your screen. Booting the Microsoft Surface Data Eraser USB stick. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. no warranty coverage and I'm a student so I'm really trying to salvage the situation. . I was able to get that .iso file to work. https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser Opens a new window. I can pick up one that says it's 3.0 for sure and try that too. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Booting the Microsoft Surface Data Eraser USB stick. It started loading on the Surface Go. After downloading, run the setup file and then follow on-screen directions to complete the installation. Two hours before I created the bootable iso file. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Here is the downloadable bootable .iso link google drive Just strange that all 3 computers do the same thing. When the Congratulations screen is displayed, you can eject and remove the thumb drive. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. Do the USB drives have to be preformatted in a special format? Partition to be erased is displayed in Microsoft Surface Data Eraser. Thanks for the assist. extract the folder "usbimage.zip" using winrar or winzip Multiple Surface Pro 4 Not booting to Microsoft Surface Data Eraser Prepare a Surface device to be sent for repair. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. I am trying to wrap my head around it and just cannot figure it out and I think I might need this knowledge again in the future. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Figure 2. The Microsoft Surface Data Eraser is compatible with the following device only. exit, for windows 64bit os, open the folder "C:\Program Files\Microsoft Surface Data Eraser\Resources" Tap or click OK when the format is complete. [!NOTE] Reddit and its partners use cookies and similar technologies to provide you with a better experience. MS Surface Go has been sent in. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. I'm done wasting my precious time on this. reason not to focus solely on death and destruction today. A service center technician inspects your Surface and attempts to remove data using the appropriate tools. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Continue to hold the volume-up button. Here is how to that. Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. The UEFI BIOS will also show the boot order. Will I be notified when my Surface has been through the wiping process? The BMR image can be downloaded and installed, or a custom image can be deployed. Select Continue. Tap and hold or right-click on the USB drive and choose Format. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. @jans-at .You already created bootable pendrive. The drive you select will be formatted and any existing data on this drive will be lost. Reimage devices containing sensitive data. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. d. Release the Volume Down button. I'm looking for suggestions on how to wipe them to a reasonable level of security, no HIPAA or DOD requirements here. Select Complete to finish the USB creation process, as shown in Figure 5. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Well occasionally send you account related emails. Here is the downloadable bootable .iso link google drive Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. after extracting copy all the contents of "usbimage" to the Root of the usb pendrive say F:\, method 2 b. See Recovery options in Windows 10 for more information. Cookie Notice Microsoft Surface Data Eraser - Github To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Cannot retrieve contributors at this time. On our PC, it took less than 2 minutes. Repurpose a Surface device for a new user. Privacy Policy. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0.
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