TruConnect uses either Sprint or T-Mobile's network depending on location. Heres what you need to do to get your TruConnect Account number and PIN: Obtain your TruConnect account number using this process: To get your TruConnect PIN, you must follow the below steps: Also Read: How to Get Free TruConnect Tablet? You will obtain your account number on your phone within minutes. Here you can learn how to activate phones and find answers to our most frequent questions. Note: You can do this on your device or the device provided by TruConnect. Choose your payment method. Follow along to get connected: Get account details from previous carrier. "}}, {"@type": "Question", "name": "How Do I Report My Stolen Phone To TruConnect? Then, long press the Power button again to Power on your smartphone. Your entire TruConnect services are linked to your TruConnect SIM card. You will simply need to reactivate your account if you wish to continue using TruConnects services. How Do I Add Data to My TruConnect Account? However, you cant bring just any mobile device. Choose the SIM card size that fits your SIM card slot. How to Find Your Carrier Porting Information? | US Mobile My Account This means that if you're an active TruConnect customer, your data will never expire and you can use it anytime you want. Additionally, you will have the ability to remotely lock or erase your phone's data if it is lost or stolen. You must have JavaScript enabled in your browser to utilize the functionality of this website. We recommend using WPA2 PSK security for your Wi-Fi network. Why Does My Phone Say TruConnect Mobile Network Not Available? This form of unlocking is security unlocking, however, it has nothing to do with carrier unlocking. How Do I Activate My TruConnect SIM Card on My Phone? How to Unlock a TruConnect Sim Card (TruConnect sim unlock) They will usually be able to do so remotely, however, your phone must be eligible for unlocking (paid off entirely, not connected to any fraudulent activity, etc.). Once your account is deactivated, you wont be able to make calls, send texts, use data, or use any service except calling emergency numbers and customer care. Enter your unique TruConnect Code and create a password. Power off your phone and insert the TruConnect SIM card in the SIM slot. Bring Your Own Phone - Activate Your Phone Online! We will work with you to suspend your service and prevent anyone from using your phone illegally. But remember, it is not the same as your TruConnect phone number and is different from it. This means that users can choose from a variety of different carriers to get the best service for their needs. View the pricing of our current plans. Enter your unique TruConnect Code and create a password. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. Most service providers have the essential details in their account dashboard, but it is not so with TruConnect. You have now successfully activated your TruConnect SIM account with the help of this activation guide. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline. After entering the correct password, you will be taken to the TruConnect hotspot settings page. + Amazon offer: After 2 months, customer pays $6.99/month for Amazon Prime through Amazon Access pricing. TruConnect offers a variety of data plans, some of which include free monthly data. This will release the SIM tray. Your TruConnect SIM card will be sent to you via mail. Once your SIM card is activated, you will be able to use your phone's service. Request your PIN and account number, and then verify your account. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. All rights reserved. Poweron your mobile by pressing the Power button. As such, its best to check whether or not your phone is compatible by calling the companys customer support service. Scroll down to the Set up Wi-Fi hotspot section and click on Activate. Alternatively, mail them, asking them for your PIN and account number. Credits cannot be transferred from another account. To participate in the BYOP program, you must first purchase a TruConnect SIM card. Customer Service: 1-800-430-0443 Open the SIM slot of your cell phone and insert the TruConnect SIM card there. With a passion for everything that gets geeks high were here to feed you with the latest news. Press and hold the Power button and tap on Power off. The TruConnect X401A can be located by signing into your Google account and opening the Find My Device website. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider subject to regulatory restrictions. Get account details from previous carrier. You can, however, unlock a TruConnect SIM card in another way. To view your Sprint bill, you can follow the below easy steps: 1. Once you have your new SIM card, you will need to insert it into your phone. SIM cards hold the service provider information and your phone number, therefore replacement SIM cards must be reprogrammed with the information on the lost card. This cookie is set by GDPR Cookie Consent plugin. A SIM card cannot be carrier-unlocked, instead, if you wish to use a TruConnect SIM card with another carriers phone, it is the phone that must be carrier-unlocked, which is a very common practice. A SIM card is a smart card that users can put into their mobile devices, which carries an identification number, personal data, account data, service, and the plan of the carrier that issued it. description. To enroll you must provide documentation showing that you are eligible for the program and meet the income or program-based eligibility guidelines. ","acceptedAnswer": {"@type": "Answer","text": "If your phone has been stolen, please call TruConnect Customer Care at (800) 430-0443 as soon as possible. These include Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast, WIC Program, and income at or below 200% of the federal poverty level. If your phone is carrier-locked, you must unlock it first. Your TruConnect account data is now within reach even when you're on the go! You can alsovisit the TruConnect store or contact their helpline number, and they will help you through your activation. Search for the TruConnect application and tap on Install. Log into your Chit Chat Mobile Dashboard to obtain porting information. As TruConnect uses T-Mobile and Sprints networks (depending on location), the company is compatible with these two phone carriers and all of their MVNOs. If your desire is to transfer your existing TruConnect phone number to a SIM card from another carrier, you can also do so. 4. Save my name, email, and website in this browser for the next time I comment. You can get your TruConnect security PIN by calling 1-800-430-0443 or emailing them at customercare@truconnect.co. $, &). These include Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast, WIC Program, and income at or below 200% of the federal poverty level. Turn off your phone or tablet and carefully insert your TruConnect SIM card into the devices SIM slot. 4. Ive worked in a tech startup in the last 7 years. You can then give your Wi-Fi network a name and choose the type of security you would like to use. At first, you will only be required to provide your ZIP code and email address, afterward the system will guide you through the application process. People keep transferring their accounts from one service provider to another. Enter the following information: The credits for your prepaid account will be valid for a limited amount of time from purchase, according to the terms of your plan and the expiration date provided with your refill card. 4. Each carrier has its own benefits and drawbacks, so it is important to do some research before choosing one. TruConnect offers free monthly plans for Lifeline and Affordable Connectivity Program-eligible customers. 1. These include Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast, WIC Program, and income at or below 200% of the federal poverty level. An eligible household is limited to one monthly service discount and one device discount. "}}, {"@type": "Question", "name": "Which Carriers Are Compatible With TruConnect? Pete loves all things technology and is also an avid DIYer at heart. When calling them, press 1 to choose the English language option or choose others at your convenience. How To Find The TruConnect Account Number? You will be required to provide your phone number and press Continue. What are the APN settings for TruConnect? My Truconnect.com Account - Everything You Need to Know Required fields are marked *. So whether you need a little or a lot of data each month, Truconnect has the perfect plan for you! The TruConnect supports Sprint or T-mobiles network depending on the location it is used in. Program eligibility will be determined for the FCC by Universal Service Administrative Companys National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. 3. They are not the same. Fill up with the necessary information, and you will receive a call to complete the . Passcode is 0000. We will work with you to suspend your service and prevent anyone from using your phone illegally. These cookies ensure basic functionalities and security features of the website, anonymously. "}}, {"@type": "Question", "name": "Where Is My TruConnect Phone? However, as those plans may not offer unlimited monthly minutes or data, some customers may wish to add minutes or data to their accounts. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. Affordable wireless plans built to connect you to your world. How to Contact Assurance Wireless Customer Service Representative? Tell the new provider you'd like to port your current phone number, and they will let you know what details they'll need in order to port it. What drives us into doing what we do? When your credits expire or your account balance falls to zero, your prepaid account will automatically be deactivated. To do so, you must simply turn on the device and enter your SIMs PIN code. You can now manage your account, track usage, and receive special offers from TruConnect. Eligible subscribers can get a discounted 8-inch Google Play-certified Android tablet with LTE, or a free 5-inch or larger Android handset with Wi-Fi hotspot support. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Also Read: How to Trace a Text App Number for Free. The first thing you must do is to apply for the TruConnect Lifeline service. All you have to do is to follow these easy steps: Currently, TruConnect doesnt seem to offer an online SIM card activation process. If the FCC announces the end the ACP or we discontinue our ACP service offers, we will notify you and you will revert to receiving only the standard FREE Lifeline plan where available and if you are eligible. View the pricing of our current plans. Read one of our past articles What Phones Are Compatible With TruConnect. Next, login to your account, and provide your details. Customers are eligible for free monthly data if they meet certain requirements, such as being enrolled in the government's Lifeline Assistance program. You can use the information below to get your TruConnect Mobile account number and password. Instead, you should enter your PUK code or call your customer support service to ask if they can help you unlock your phone. The phone you bring must be: Nevertheless, sometimes even the phones that meet all of these requirements may not work on TruConnect. If you decide to pick up your Lifeline phone at any of their stores, make sure to bring your ID, proof of address, and proof of eligibility for any of the required programs, such as CalFresh/FoodStamps/SNAP, Medicaid/MediCal, FPHA/Section 8, or any of their additional programs, listed at truconnect.com/locations#additionalPrograms. The carrier for TruConnect is either Sprint or T-Mobile, and you can use either based on your location. "}}, {"@type": "Question", "name": "Does TruConnect Have Free Tablet? Is Wreckfest Split Screen Supported on Xbox One? We will send you an email notification when your application has been processed and is ready for activation. Sprint. Follow the steps below to say hello to hassle-free phone service with TruConnect. Find the SIM PIN on your TruConnect SIM kit, it is a 4-digit number. Calling and renewing is possible for a few via phone and to do it, you must call (855) 359-4299. You can either enroll in a plan that offers a TruConnect SIM card or you can enroll in a plan that offers both a SIM card and a free phone. The account PIN is the security PIN. The common reasons behind this message are: Yes, if you dont want to get the TruConnect cell phone, you can use your phone for the TruConnect account services. 5. TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). TruConnect BYOP SIM Card - TruConnect BBB is here to help. 2. He has worked in the tech industry for over 15 years, and has written for some of the biggest tech blogs in the world. View the pricing of our current plans. It is non-transferable and limited to one discount per household. Once you have the SIM card, you can insert it into your phone and start using the TruConnect network. Chit Chat Mobile - To find your Chit Chat Mobile account number and PIN. After verifying your account, the customer support person will text your account number and PIN. Its either passion or need. Proceed to set up your device by opening the application. Lifeline is a permanent program that provides affordable access to communication services. Open the Play Store app on your TruConnect Android device. Were so happy you joined the TruConnect family! $ 9.99. You will be prompted to enter the password you set for the hotspot. ","acceptedAnswer": {"@type": "Answer","text": "Yes, you can use your own phone on TruConnect. truconnect.com/locations#additionalPrograms, What Phones Are Compatible With TruConnect. Take out the old SIM card and place the new one in the same way. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. To do so, visit refill.truconnect.com/#/entry. Is TruConnect Free? You can either add data by visiting the TruConnect website and clicking on the Express Pay link, or by calling the TruConnect customer service line and speaking to a representative. First, connect to the TruConnect hotspot by selecting it from your device's list of available Wi-Fi networks and enter the password, if prompted. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Once youve received and activated your TruConnect device or SIM card, its easy to start managing your account with MyTruConnect. When it comes to the mobile device, you can either apply for a free TruConnect Lifeline-provided smartphone, buy a phone at their website, or any of the stores listed at truconnect.com/locations, or you can bring your own phone. Our standard terms and conditions will apply. Thats not the same for TruConnect. Start by selectingFirst Time Here? and enter your TruConnect phone number. 2. Once connected, open your web browser and go to. View Our Plans NEED HELP? MyTruconnect by TruConnect - Apps on Google Play 2. "}}, {"@type": "Question", "name": "Can I Add Data To My TruConnect Phone? Once you have opened the website, you will be able to see the phone's approximate location on a map. If you wish to transfer your TruConnect number to a SIM card from another carrier, you must also call TruConnects customer care and request a phone number transfer at the porting department. Gather required information. Then follow the below steps: 1. If you are a Lifeline member, Lifeline fund will cover the expense, otherwise, TruConnect will use its own funds to credit the activation fee. You also have the option to opt-out of these cookies. My phone is always in reach, I have unlimited data, and I can use my hotspot to connect multiple devices at once. TruConnect Phone Number | Call Now & Shortcut to Rep - GetHuman "}}, {"@type": "Question", "name": "How Do I Activate My TruConnect Hotspot? If not, your service may be stopped. For reactivating your account and SIM card, call customer service. Next, locate the small hole on the side of the phone and use the tool provided or a paperclip to insert it into the hole. Our standard terms and conditions will apply. All rights reserved. These cookies will be stored in your browser only with your consent. Choose the SIM card size that fits your SIM card slot. Notes: Formally known as TruConnect Mobile, TruConnect was also formerly known as Telscape. If you cancel your old service before you're fully switched (porting process is completed), you'll lose your number. Next, we will tell you how to get the TruConnect account number and PIN. Have anything worth reading and writing about it, then why not send us an email to give us more details. How to Activate Crunchyroll on Any Device, Fix No SIM Card Detected Error On Android, Fix No SIM Card Installed Error on iPhone. My Account. Open the Phone dialer app on your device and dial 611, as shown. In case you forgot this code, its best not to guess, as one too many wrong attempts will block your SIM card and device permanently. To activate your TruConnect SIM card account, your SIM card provider must have given you a user manual with the complete instructions as the activation process may vary from provider to provider. Free Government Phone & Wireless Service | TruConnect Ive worked in a tech startup in the last 7 years. Lifeline is a government assistance program designed to provide wireless services, plans with minutes, texts, and data, and even mobile devices to low-income citizens, and thus ensuring that everyone can stay in touch with their loved ones, jobs, and emergency services. This cookie is set by GDPR Cookie Consent plugin. If the FCC announces the end the ACP or we discontinue our ACP service offers, we will notify you and you will revert to receiving only the standard FREE Lifeline plan where available and if you are eligible. Yes, it is really free, and TruConnect will offer you their services through the Lifeline and ACP processes. Here's are the step-by-step instructions for transferring your number to TruConnect. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider subject to regulatory restrictions. Then, choose Properties. These factors must be confirmed with a customer service rep to successfully port a phone number.
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