I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. Does the language used in the posting sound odd or strangely written? when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. Stay away from this horrid mess of a company! Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. This content is only available to subscribers. At the Podium, members take on a variety of roles and responsibilities such as Grammarian, Ah Counter, Timer, General Evaluator, Speaker, Table Topics, Podium Master, and President. The idea behind the podium is to get members out of their comfort zones and improve on public speaking skills while in a setting that allows peers and team members to share feedback and best practices. an. Spicemas Launch 28th April, 2023 - Facebook Eligibility for these projects is determined by performance and scheduling availability. Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! [Customer Support / Fully Remote] - Anywhere in U.S. / $15.66 per hour + bonuses / Medical, dental, vision / Equipment provided / PTO - As a Call Center Customer Service Rep you'll: Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns; Handle difficult customer calls in a . Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Excellent problem solving skills & must have a can do attitude. I was nothing but respectful the entire time I interacted with anyone from this company especially **** because he was my supervisor. Dependable and consistent, history of good attendance, Naturally curious with an aptitude for learning and understanding quickly, Windows 10 Pro or 11 Pro (No Macs or Chromebooks), Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro, Two (2) available USB 2.0 or greater ports, Minimum 15 Mpbs download / Minimum 5 Mpbs upload, Internet connection must not be shared with more than 3 devices in the same location, SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Inktel Contact Center Solutions. Roadside Assistance Customer Support - Work at Home - Inktel Contact Authorized User agrees to be deducted a user fee for use of Support Companys platform (Usage Fee) of $9.98 on a weekly basis during the term this agreement. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. We started with a 8:00 am to 5:00 pm shift and then were thrusted into a 2:00 pm to 11:00 pm. Please refer to our job posting for all specific requirements. Our contract very clearly states you must work at least 30 days to receive training pay. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". For approximately nine months of the program trainees will rotate among three required departments. We strongly believe we can make a difference in the lives of our team members. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. real person. Who ALL have since quit!! This includes Phone, Text, Chat, Email, and Social Media support. They are a joke and I caution anyone who attempts to work there. You are also watched constantly. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Online job search engine FlexJobs.com recommends asking yourself a few questions when responding to an online job opportunity: Is the hiring companys name listed in the job listing? You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. Web Developer - Creative Content Generator #DEX. We'll be sending you new jobs as they are posted. Si continas viendo este mensaje, Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication, Work in tandem with the quality and training team to self-manage performance expectations, Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately, Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects, Strive to exceed key performance indicators (KPI) and quality goals as outlined by management. The managers/supervisors were quick to help and respond when needed. Can I request time-off for vacations or appointments? Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. There was an issue the first 2 days because I was out of state. Landfill to landmark: The truth about the Tempe-Coyotes project site Working at home for Inktel is just like working inside of a traditional contact center where you clock in and out. Official response from Inktel Contact Center Solutions. All content is posted anonymously by employees working at Inktel. Through our iCares initiative, we give life to our philosophy of corporate responsibility for community and employee well-being. for use of our website. to let us know you're having trouble. Do I work a fixed schedule or will my schedule vary? However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Wenn Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. Work From Home FAQs - Inktel Contact Center Solutions Honestly at first I thought this company was great because training was so interactive and everyone was so nice. Constantly questioning our supervisors/team leads and never getting a clear concise answer. We work towards collective success and achieve industry-wide recognition. That group of girls I mentioned earlier? Is resilient in the face of adversity and work towards a goal despite any setbacks. The most common ethnicity at Inktel is White (55%). las molestias. los inconvenientes que esto te pueda causar. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Inktel. Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? 6149 Chancellor Dr. Orlando, FL 32809, USA. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. This includes Phone, Text, Chat, Email, and Social Media support. We are human also and despite Covid still have lives that can't just be switched at the drop of a hat. Capable of adapting to various tasks. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Jmfr din ln med andra med samma jobbtitel i nrheten. Snabbanskan visar rekommenderade jobb baserat p din senaste skning och lter dig anska till 25+ jobb p ett par sekunder! Puzzle solutions for Sunday, April 30, 2023 - USA Today para nos informar sobre o problema. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Apple/MAC computers, Chromebook, or tablets are not supported at this time. 2023 CareerBuilder, LLC. Including A team lead and the director herself. The Podium is a great way to build and develop leadership skills. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. Every quarter we select and grant the wish of one of our committed and valued employees. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail This is the Inktel company profile. Do you need to pay to get the job, buy supplies, or invest in the company? Takes accountability for all work activities and personal actions. Utver att jmfra din ln kan du se vilka kompetenser som skulle kunna ge dig en lnekning. Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. Minimum Monitor and Accessory RequirementsMonitor: Minimum Internet Connectivity RequirementsStandard Connection / Speed, Receive alerts for other SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP job openings, Salary.com Estimation for SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Ohio, OH. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Inktel is Where Talent Lives! Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. Specific hours vary by client project. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Information about company support and remote work due to COVID-19. It was work from home so that was a big plus. Report this job. This company seemed great at the beginning especially with COVID-19 at the highest point when I started. For more information, see our, Customer Service Representative, Tempe, AZ. While you are on schedule, you will receive constant interactions and must be at your computer to receive them. because you'll be termed within a few months. For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. Si vous continuez voir ce Inktel is very proud of its involvement in the South Florida community and beyond. 0 suggestions are available, use up and down arrow to navigate them, FT Customer Service Representative (Work From Home). para informarnos de que tienes problemas. Work schedules will be determined based upon the availability you indicate during the application process and what you agree to during the contracting process. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Is an active participant or organizer in both Inktel community events and outside organizations. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. 11/04/2022. I'm relieved that I quit and that's never a good sign. and both meet and comply with their provisions. Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities, The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. As a person of higher regard, professionalism should be number one as I was able to keep my professionalism. How do I know if Im hearing from a Inktel recruiter? Then, please do let us know. What does that mean for our clients? Making the shopper feel special by appreciating and respecting them! Are you sure you wouldnt like a free professional resume evaluation? Caso continue recebendo esta mensagem, I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. Disculpa Job openings at Inktel Contact Center Solutions. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more . As a matter of policy, BBB does not endorse any product, service or business. REMOTE Luxury Brand Cust. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Are there opportunities for career advancement? After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Inktel contact info: Phone number: (305) 523-1100 Website: www.inktel.com What does Inktel do? Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. Inktel Jobs & Careers - 2 Open Positions | Glassdoor The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. Inktel has long been built upon the concept that you cant build a great company without great talent. Our award-winning Talent Acquisition Team is driven by our mission to hire the right people, provide the right training, the right leadership, the right toolset, and the right motivation to achieve the right performance. per informarci del problema. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. The work contract is sketchy and unclear. 200 N. LaSalle St. Suite 900, Chicago, IL 60601. Yes, you'll need to be available to work both weekends and holidays. All rights reserved. I do not recommend this place of employment. What does the interview process look like? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. enva un correo electrnico a Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. Ansk enkelt till flera jobb med bara ett klick! The modules cover Leadership, Time Management, Change Management Communication, and Legal Compliance, etc. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. All rights reserved. Inktel Careers You must be hard wire connected to the internet. The Omni Tempe Hotel at Arizona State University will open on April 28. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP Tempe-Coyotes deal: A guide to competing economic studies Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. naar ACE AcademyA comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for Supervisors and Managers. You must treat this as a professional position and keep your office completely noise-free. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Service - Start 5/1 - $15.50 plus Bonuses #MGC . Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. This company may have been nice at first but the people working there is a reflection of the company therefore I feel disrespected by the entire company. International Association of Better Business Bureaus. Youll know youre being contacted by a real representative of Inktel when: You receive an email from a @inktel.com email address You are interviewed before you are sent an offer letter You will find the real job on our website at www.inktel.com. BBB Business Profiles are subject to change at any time. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. Check out some frequently asked questions below, 8200 NW 33rd St. Learn more about Inkwell and our commitment to wellness. BBB Business Profiles may not be reproduced for sales or promotional purposes. Navigates change in a positive way while taking on new responsibilities that have improved Inktel. Glassdoor gives you an inside look at what it's like to work at Inktel, including salaries, reviews, office photos, and more. 14% of Inktel employees are Black or African American. We provide professional and personal development opportunities. You will pay a fee to work here. Aydanos a proteger Glassdoor verificando que eres una persona real. om ons te informeren over dit probleem. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: Inktel Direct Reviews & Ratings by 7 Employees | CareerBliss 41 CFR 60-1.35(c), 8200 NW 33rd St. Se continui a visualizzare No clear communication from leadership. Als u dit bericht blijft zien, stuur dan een e-mail 727 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. Miami, FL Easy Apply 20d. To be successful as a Service Partners at Inktel, you must have a strong working knowledge of computers and be comfortable using both the Internet and e-mail. Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. All training is paid, mandatory, and is conducted both online and over the phone. Terms and Conditions In-depth coverage of the Valleys real estate market find out whats getting built and what areas are seeing redevelopment. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I do not recommend this place of employment. Schedule: Full Time. and mental wellness at Inktel Contact Center Solutions. The day I came back I offered to drop off the equipment but I received no response. Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. Suite 100 Terms and Conditions Each Beauty Advisor will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps. Driven by our Passion for People, our Trainers are experts at helping our team members grow and develop into better customer service professionals. We consider every team member a vital part of the Inktel family. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. And the customers were 90% easy to help. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. Inktel Contact Center Solutions Employee Reviews - Indeed
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